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Complaint Resolution at Cedarville University
Cedarville University strives to provide the highest quality educational opportunities available. However, if a conflict does arise, the University will make every effort to resolve your grievances, complaints, or concerns in an expeditious, fair, and amicable manner.
For matters related to Undergraduate Student Life, please go to the Appeal Process.
For matters related to Grade Appeals, please view to Undergraduate Grade Appeal or the Graduate Grade Appeal policy.
For information on resolving other issues, please go to our Seeking Shalom webpage.
Complaint Resolution Contacts by State for Online Programs
Cedarville University's online students residing outside the state of Ohio who would like to file an academic related complaint should follow the above procedures before contacting their home state.
Please try to exhaust all possible avenues of complaint resolution before going outside of the University. However, if a complaint cannot be resolved through Cedarville University’s appeal process, you may file a complaint with the state where you reside. In compliance with federal Department of Education regulations, Cedarville provides a list of state agencies with contact information for each state.
Alabama – http://http://www.ache.edu/wp-content/Sara/StudentComp.pdf
Alaska – http://acpe.alaska.gov/ConsumerProtection
Arizona – http://ppse.az.gov/complaint
Arkansas – http://www.adhe.edu/students-parents/colleges-universites/student-grievance-form
California – http://www.dca.ca.gov/consumers/complaints/oos_students.shtml
Colorado – http://highered.colorado.gov/Academics/Complaints/default.html
Connecticut – http://www.ohe.ct.gov/StudentComplaints.shtml
Delaware – http://attorneygeneral.delaware.gov/fraud/cpu/complaint
District of Columbia – http://osse.dc.gov/service/higher-education-licensure-commission-helc-public-complaints
Florida – http://www.fldoe.org/academics/exceptional-student-edu/dispute-resolution/
Georgia – http://gnpec.georgia.gov/student-resources/student-complaints/ga-sara-student-complaint-rules
Hawaii – http://cca.hawaii.gov/hpeap/student-complaint-process/
Idaho – http://boardofed.idaho.gov/priv_col_univ/student_complaint.asp
Illinois – http://complaints.ibhe.org/
Indiana – http://www.in.gov/che/2744.htm
Iowa – http://educate.iowa.gov/higher-ed/student-complaints
Kansas – http://www.kansasregents.org/resources/PDF/Academic_Affairs/3257-ComplaintForm_SARAinstitutions.pdf
Kentucky – http://cpe.ky.gov/campuses/consumer_complaint.html
Louisiana – http://www.regents.la.gov/assets/docs/2013/03/Board-of-Regents-SARA-Student-Complaint-Form.pdf
Maine – http://www.maine.gov/doe/learning/highered/sara
Maryland – http://mhec.maryland.gov/institutions_training/Documents/acadaff/MHECStudentComplaintProcedures.pdf
Massachusetts – http://www.mass.edu/forstufam/complaints/complaints.asp
Minnesota – http://www.ohe.state.mn.us/mPg.cfm?pageID=1078
Mississippi – http://www.mississippi.edu/mcca/student_complaint_process.asp
Missouri – http://dhe.mo.gov/documents/POLICYONCOMPLAINTRESOLUTION-reviseddraft.pdf
Montana – http://mus.edu/MUS-Statement-of-Complaint-Process.asp
Nebraska – http://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
Nevada – http://cpe.nv.gov/Students/Students_Home/
New Hampshire – http://nc-sara.org/state-portal-entity-contacts
New Jersey – http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
New Mexico – http://www.hed.state.nm.us/students/hed-student-complaint-form.aspx
New York – http://www.highered.nysed.gov/ocue/spr/COMPLAINTFORMINFO.html
North Carolina – http://www.northcarolina.edu/post-secondary-education-complaints/
North Dakota – http://www.ndus.edu/system/state-authorization/
Ohio – http://highered.ohio.gov/students/current-college-students/student-complaints
Oklahoma – http://www.okhighered.org/current-college-students/complaints.shtml
Oregon – http://www.oregon.gov/highered/access/pages/student-complaints.aspx
Pennsylvania – http://www.education.pa.gov/Documents/Postsecondary-Adult/College%20and%20Career%20Education/Higher%20Education%20Complaint%20Form.pdf
Rhode Island – http://riopc.edu/policies/student-complaint-procedures/
South Carolina – http://che.sc.gov/sites/che/files/Documents/Institutions%20and%20Educators/Complaint_Procedures_and_Form.pdf
South Dakota – http://www.sdbor.edu/administrative-offices/academics/SD-SARA/documents/ComplaintForm-SD-SARA.pdf
Tennessee – http://nc-sara.org/state-portal-entity-contacts
Utah – http://consumerprotection.utah.gov/complaints.html
Vermont – http://education.vermont.gov/documents/postsecondary-program-complaint-resolution
Virginia – http://www.schev.edu/students/resources/student-complaints
Washington – http://www.wsac.wa.gov/student-complaints
West Virginia – http://www.ago.wv.gov/Pages/consumercomplaint.aspx
Wisconsin – http://www.heab.state.wi.us/dlab/students.html
Wyoming – http://edu.wyoming.gov/beyond-the-classroom/school-programs/private-school-licensing/
American Samoa – http://www.amsamoa.edu/institution/bhe.html
Federated States of Micronesia – http://national.doe.fm/
Guam – http://www.guam.gov/index.php?pg=gov_guam_directory
Northern Marianas Islands - http://www.cnmioag.org/publications/1617/
Puerto Rico – http://www.ce.pr.gov/
Republic of Palau – http://www.pnsb.org/
Republic of the Marshall Islands – http://rmiparliament.org/cms/
Virgin Islands – http://dlca.vi.gov/consumeraffairs/